Not satisfied? Request a full refund within 90 days of your first payment or academic upgrade. Renewals do not restart this guarantee. No study or usage requirements apply.
- Log in to your account.
- Open Account settings, choose Subscription and cancel your subscription.
- Write "refund" in the comment box and continue.
- Choose the option to cancel and receive your money back, then confirm.
Eligible refunds are processed automatically. Cancelling alone does not request a refund.
For upgrades, add-ons or multiple payments, email chris@studysmart.ai. These refunds still require support.